Front Desk Receptionist

Front Desk Agent – Part-Time Chateau Inn & Suites – Redwater, Alberta Formerly Days Inn Redwater* Chateau Inn & Suites is excited to begin a new chapter with new ownership and new management as of October 1, 2026. We are looking for a friendly, reliable, and professional individual to join our team as a Part-Time Front Desk Agent. Maximum 30 hours per week. About the Position As a Front Desk Agent, you will be one of the first points of contact for our guests. You will help create a welcoming experience while ensuring the front desk operates smoothly and efficiently. Responsibilities * Welcome guests and provide friendly, professional service * Check guests in and out * Process reservations, payments, and guest accounts * Answer phone calls and respond to guest inquiries * Assist guests with questions, requests, and concerns * Communicate with housekeeping and maintenance regarding guest and room needs * Maintain accurate guest information and records * Handle cash and credit card transactions accurately * Maintain a clean and organized front desk area * Follow hotel policies and procedures * Address guest concerns professionally and escalate issues when necessary Qualifications * Previous hotel or customer service experience is an asset * Excellent communication and interpersonal skills * Friendly, professional, and welcoming personality * Reliable and punctual * Comfortable working independently * Basic computer skills * Ability to multitask in a busy environment * Must be available to work evenings, weekends, and holidays as required What We Offer * Part-time position – maximum 30 hours per week * Starting wage: $15.50/hour, based on experience * Training provided * Opportunity to grow with a newly managed hotel * Friendly and team-oriented work environment If you enjoy working with people and take pride in providing excellent guest service, we'd love to hear from you! How to Apply Please drop off your resume at Chateau Inn & Suites in Redwater or email your resume to: [email protected] Please include “Part-Time Front Desk” in the subject line. Join our team and be part of the new beginning at Chateau Inn & Suites! Pay: $15.50-$17.00 per hour Expected hours: 20.0 – 30.0 per week Benefits: * On-site parking Work Location: In person