CSR

An exciting opportunity has become available to join our team as a Customer Service Representative. You would be responsible for providing customer assistance in accordance with the position requirements and safety standards. Key Responsibilities: * Responsible for growth of assigned customers in conjunction with Strategic Account Manager, Business Development Managers and local Territory Managers. * Developing new business from leads as well as providing leads to others on our team, will be expected. * Ability to transact a large volume of sales while maintaining a high accuracy rate. * Deal and follow through on customer inquiries and complaints. * Work with vendors to attain, On Time delivery dates, and adjust vendor processes to meet the needs of your customers. * Investigate and track orders, transfers and purchase orders to completion. * Maintain an expedite report to minimum 9% accuracy, daily. * Participate with Internal groups to build large RFP's and proposals. * Continued upgrade of product knowledge. Vendor sessions, on-line, and constant research and self-development a must. * Read, understand, and follow Vallen's health, safety, and environment policies and all applicable OH&S legislation/regulations. * Actively participate in Vallen's health and safety management system, including training, audits, assessments, safety meetings, and inspections. * Identify, control, and report workplace hazards including following WHMIS/TDG requirements and reporting near misses. * Report workplace injuries immediately and participate in any return-to-work programs or requirements. * Be fit for duty and physically capable of performing all required tasks. Requirements: Required Qualifications: * At Least 3 years' Experience in safety, MRO and industrial distribution. * An ability to transact a large volume of orders efficiently. * Broad exposure to the various inventory systems. * Excellent interpersonal and communications skills with the ability to work in dependently and as a group. * Demonstrate exceptional organizational skills and attention to detail. Proficiency in Microsoft Office applications. (Data management* - Pivot tables, Sub totals, etc.) an asset. * The ability to meet deadlines and prioritize workload in a very fast paced environment. IND123